Thank you for signing up for a free 20-minute trial lesson
My name is Ben, your online English lesson administrator.
Please reply to the email we just sent to confirm the trial lesson.
My WeChat/WhatsApp is +44 7340 516781 and landline Tel: +44 20 7387 7575 if you want to speak to me between UK office hours or message me and I will get back to you as soon as possible.
An Online Lessons teacher will be in touch soon before your lesson, to say Hi and give you a Zoom link for the first lesson. If you have not received an email 1 hour before email or message me and I’ll chase the teacher. Most of our teachers work in SKOLA English in London, a year-round English school in London for children, so expect an email like email@example.com
You need to create a Zoom account and download the Zoom application. You can do that at https://zoom.us/signup
In a lesson, make sure your speakers are about halfway up and check your microphone is on. You can perform a test from the up button next to the microphone symbol.
Our teacher will often share their screen with you as part of the lesson. They can also communicate with words via the chatbox. If you want, they can record the lesson and send it to you later. It’s a good idea to bring a note pad and pen to the lesson to make notes in. After the first few lessons, we give you the option of pair you with another student at your level for a more authentic learning experience.
Please tell your teacher, or me, at least 48 hours' notice before a lesson if you can’t make it, and we will try to rearrange it with you. If the lesson finishes before your time, check your email for a new link.
We ask for the lesson to take place in a quiet living room where other members of the family can keep an eye on the student and help them to begin with. Students should not be in their bedroom for the lesson or contact teachers on a private channel. Email me or the teacher on their work email if you need to.
Finally, if you are not happy with any lesson email me at firstname.lastname@example.org and we'll give you the option to switch your teacher or your money back.
Enjoy your Online Lessons!